How Can We Help?
Why don’t I receive e-mails?
If you don’t receive e-mails to your mail box on our server do the following checks.
- Make sure you entered the e-mail address correctly and there are no spelling mistakes
- Make sure the e-mail address you entered exists on the server
- Check if the space quota for the e-mail account on our server is exceeded and there is no space for the new messages to be saved.
- Make sure your domain points to our server
- Check your spam settings and e-mail filters in case they are blocking the sent messages
If you still see problems after checking the above contact us so that we can investigate further.