Category: Hosting

How to Activate LiteSpeed Web Server LSCache for WordPress?

The LiteSpeed Cache plugin for WordPress accelerates WordPress websites once installed utilizing our on-board LS Cache features within LiteSpeed Web Server (Available only with Unlimited and Cloud Hosting Plans). In this guide, we’ll go over the basic installation of installing & enabling the LiteSpeed Cache WordPress plugin. First, it is must to disable/remove any existing […]

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How to Migrate Email from cPanel to cPanel?

Step 1: Backing up email directories: 1) Login to cPanel interface for the account in your old server. 2) Open ‘File Manager’ under the section ‘Files’. 3.) Goto /home/user/ (replace user with your cpanel user name) 4.) You can see the mail directory there. Enter into the directory. 5.) Right click on the mail directory and […]

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How to change the PHP version of my account or domain/subdomain?

Log into your cPanel account and under the Software section look for an icon MultiPHP Manager. Once you click on it a new page will load which will allow you to set the global PHP version for your entire account. That will be the default PHP version used by all your domain names and subdomains except you didn’t […]

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How to create a custom php.ini file?

All are server are running EasyApache4, which allows adding a custom php.ini for your web hosting plan a pretty easy process. You can easily create and manage your PHP settings from the cPanel. To access the php.ini manager in cPanel you need to login to the control panel and click on the MultiPHP INI Editor. Once […]

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How to configure my email in Microsoft Outlook?

To configure your email account in your Microsoft Outlook mail client follow the steps below. Launch Microsoft Outlook and click on File -> Account settings. Then click on the New button to start the email setup wizard. Select Manual setup or additional server types and click Next. Select POP or IMAP and click Next. A […]

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How do I block an IP address from accessing my site?

If you wish to ban a user from accessing your website in any way, the best way to do this is to block their IP address. Login to cPanel. Locate and click on the “IP Deny Manager” icon located in the “Security” category. Locate the IP Deny Manager icon. Enter the IP address or IP […]

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Why can’t I send e-mails?

If you can’t send e-mail messages from our server do the following: Make sure you have SMTP authentication enabled in your mail client. If you are using Outlook Express you can enable that via Tools -> Accounts -> Properties -> Servers tab -> My SMTP server requires authentication Check if your ISP is blocking port […]

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Why don’t I receive e-mails?

If you don’t receive e-mails to your mail box on our server do the following checks.  Make sure you entered the e-mail address correctly and there are no spelling mistakes Make sure the e-mail address you entered exists on the server Check if the space quota for the e-mail account on our server is exceeded […]

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